Maintenance and Support

We aim to maintain and host your website while you focus on your business.

Clients

Overview

Maintenance and Support Development team plays a crucial role in ensuring the continued functionality, reliability, and security.

The Maintenance and Support Development team is responsible for promptly identifying and resolving any bugs, glitches, or technical issues.

Bug Fixing and Issue Resolution
Performance Optimization
Security Maintenance
Software Updates and Upgrades
User Feedback Integration
Documentation and Knowledge Sharing
24/7 Support

24

Years of
experience

Key industry solutions we provide

Sirixo has good experience working for clients from across a range of different industries. Sirixo can provide multiple services, solutions to any company, including creative website development, creative process and internet marketing campaigns.

IT & Digital

Healthcare

Banking

Consultancy

Real-Estate

Education

E-commerce

Entertainment

Sports

Travel

Food

Law & CA

Our Features

Bug Tracking and Resolution.

Feature includes robust bug tracking mechanisms to identify and address any issues reported by users or detected through monitoring systems

Performance Monitoring and Optimization

This aids in pinpointing optimization areas and implementing enhancements for improved speed and performance.

Security Maintenance

Feature includes security audits, vulnerability assessments, and timely patch updates for data integrity and confidentiality.

Software Updates and Upgrades

We frequently release software updates, which may include new features or integrations with third-party services.

User Feedback Integration

Our feature collects, analyzes, and prioritizes user feedback to address pain points and enhance the user experience.

24/7 Support

Our team provides 24/7 support, troubleshooting technical issues and offering product guidance.

How it Works

Issues either reported by users or detected through monitoring systems.

User-reported or system-detected issues are vital signals for our website's functionality and security. They alert us to potential user experience issues or vulnerabilities, helping us address them promptly.

WE USE FOCUSED STRATEGY, CREATIVE DESIGN, AND INNOVATIVE TECHNOLOGY

We develop using the latest technologies
available on the market

Version Control Systems

Git

SVN

Mercurial

Perforce

Issue Tracking Systems

Jira

Bugzilla

Redmine

Trello

CI/CD

Jenkins

Circle-CI

Travis

GitLab

Monitoring and Logging

Prometheus

Grafana

ELK Stack

ReactJS

Case Studies

Want to learn more about how we help clients in Maintenance and Support ?

Our Pricing

Package

Regular Backups

Security Checks

Software Updates

Uptime Monitoring

Content Updates

Emergency Support

Performance Optimization

Basic

Ideal for small businesses 0

Weekly

Basic

WordPress Core Only

Limited (5 hours)

4 hours response

Get Started

Standard

Perfect more functionality

Daily

Advanced

WordPress Core + Plugins

Moderate (3 hours)

Email & Chat

2 hours response

Get Started

Premium

Suited for sell online 299

/yr

Hourly

Advanced + Penetration Testing

WordPress Core+Plugins & Code

Generous (1 hours)

Email, Chat & Phone

1 hours response

Get Started

Frequently Asked Questions

What is Maintenance and Support Development?

Maintenance and Support Development at Sirixo involves ongoing efforts to ensure the reliability, security, and optimal performance of our digital products and services.

How long does it typically take for reported issues to be resolved?

The time to resolve reported issues can vary depending on factors such as the complexity of the issue, its severity, and the availability of resources.

What types of issues are covered under Maintenance and Support Development?

Maintenance and Support Development covers a wide range of issues, including software bugs, performance degradation, security vulnerabilities, and usability concerns. Our team is dedicated to addressing any issues that may impact the functionality or user experience of our products and services.

What measures does Sirixo take to ensure the security of my data?

Sirixo takes data security seriously and implements various measures to safeguard user data. These measures include regular security audits, encryption of sensitive data, access controls, and adherence to industry best practices and standards.