CRM

CRM also facilitates collaboration across departments by providing shared access to customer information and enabling teams to work together.

Clients

Overview

Empowering businesses to build and nurture strong relationships with customers

Customer Relationship Management (CRM) software is a powerful tool that enables businesses to manage interactions with current and potential customers throughout the customer lifecycle.

Centralized hub for managing customer interactions.
Facilitates organization and tracking of customer data.
Supports seamless communication with customers across various channels.
Customer Data Management

24

Years of experience

Key industry solutions we provide

Sirixo has good experience working for clients from across a range of different industries. Sirixo can provide multiple services and solutions to any company, including creative website development, creative process and internet marketing campaigns.

IT & Digital

Healthcare

Banking

Consultancy

Real-Estate

Education

E-commerce

Entertainment

Sports

Travel

Food

Law & CA

Our Features

Centralized Customer Database

A CRM system stores all customer-related information in a centralized database, including contact details, communication history, purchase history, preferences, and interactions across various touchpoints.

Contact Management

CRM systems provide robust contact management features that allow businesses to organize and segment their contacts based on various criteria, such as demographics, location, purchase history, or engagement level.

Interaction Tracking

Interaction tracking feature ensures that all communication with customers is logged and accessible within the CRM, providing a complete history of engagements and personalized interactions.

Task and Calendar Management

CRM software includes task and calendar management features that enable users to schedule appointments, set reminders, and track deadlines associated with customer interactions and sales activities.

Reporting and Analytics

CRM systems offer robust reporting and analytics capabilities that allow businesses to analyze customer data, track performance metrics, and gain insights into their sales and marketing activities.

Marketing Automation

Users can create targeted email campaigns, automate follow-up sequences, and track campaign performance within the CRM, enabling businesses to engage with leads and customers effectively and efficiently.

How it Works

Customer-Centric Solutions: Approach to CRM Implementation

CRM works by centralizing customer data, tracking interactions, analyzing customer behavior, and facilitating personalized communication. Through these processes, businesses can gain insights into customer preferences, improve engagement, and foster stronger relationships, ultimately driving growth and enhancing customer satisfaction.

WE USE FOCUSED STRATEGY, CREATIVE DESIGN, AND INNOVATIVE TECHNOLOGY

We develop using the latest technologies
available on the market

Predictive Analytics
Mobile CRM

Predictive Analytics

Python with Libraries

R Programming Language

Weka

KNIME Analytics Platform

Mobile CRM

Mobile App Development Frameworks

Native Development Kits

Mobile Backend as a Service

Mobile CRM SDKs and APIs

Case Studies

Streamline Customer Relationships, Boost Sales
and Drive Growth Today.

Our Pricing

Package

Users Included

Contacts

Storage

Email Campaigns

Support

Integrations

Basic

Ideal for small businesses 0

Up to 5

1,000

1 GB

Basic

Get Started

Standard

Perfect more functionality

Up to 10

10,000

10 GB

Advanced

Get Started

Premium

Suited for sell online 299

/yr

Up to 25

50,000

50 GB

Advanced

Phone

Advanced

Get Started

Frequently Asked Questions

How can CRM benefit our sales team at Sirixo?

CRM can benefit the sales team at Sirixo by providing them with a centralized platform to manage leads, track customer interactions, and prioritize sales activities. It enables better visibility into the sales pipeline, improves collaboration among team members, and ultimately helps in closing more deals.

Can CRM help improve customer service at Sirixo?

Yes, CRM can significantly improve customer service at Sirixo by providing agents with access to comprehensive customer profiles, interaction history, and support tickets. This enables them to deliver personalized support, resolve issues more efficiently, and enhance overall customer satisfaction.

How secure is the customer data stored in CRM at Sirixo?

At Sirixo, we prioritize the security and confidentiality of customer data. Our CRM system employs robust security measures, including encryption, access controls, and regular data backups, to ensure the protection of sensitive information and compliance with data privacy regulations.

What level of customer support is available for Sirixo CRM users?

Sirixo offers dedicated customer support to assist users with any questions, issues, or technical challenges related to the CRM system. Our support team is available via email, phone, or live chat to provide prompt assistance and ensure a smooth experience for all CRM users at Sirixo.

How can Sirixo measure the ROI of implementing CRM within the organization?

CRM provides tools for tracking key performance indicators (KPIs), such as conversion rates, customer retention, and revenue generated from CRM-initiated activities. By analyzing these metrics against the investment in CRM implementation and usage, Sirixo can calculate the ROI and assess the impact of CRM on business outcomes and profitability.